February 24, 2024

Revolutionizing the workplace with Microsoft 365 Copilot for a conglomerate

Context

Diverse workforce across multiple geographies
Fragmented set of tools used for work
Limited awareness about available features

Challenges

More time spent on mundane tasks
Lack of a centralized platform for collaboration
Lack of a unified security framework

Solution

Role-based awareness sessions on Copilot
Copilot in Word, PowerPoint, Excel
Copilot in Outlook, Teams
Copilot in Power Platform
Business Chat

Engagement coverage and highlights

Leading conglomerate embracing digital transformation
Using Microsoft 365 from last many years
Adopting Microsoft 365 Copilot to seamlessly integrate AI into daily work processes

Outcome

99.7%

AI-enabled workforce (Training completion)

50%

Improvement in collaboration (Subjective team opinions)

35%

Reduction in IT helpdesk tickets (Source: Ticketing system metrics)

40%

Faster decision-making (CXO feedback)

Recent case studies

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Sportline company– Book and Play

Other case studies

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Streamlining CRM for digital excellence in real estate management

Modernized document management for a leading Indian airport operator

Recent case studies

Empowered compliance and SOP governance for a leading energy transmission enterprise

Modernized document management for a leading Indian airport operator

Unified data and insights for one of the world’s leading beverage company

Vital Record Management System for telecommunication industry in gulf region

Sportline company– Book and Play

Other case studies

Global professional services leader

Fortune 500 industrial process fluids manufacturer

Modernized document management for a leading Indian airport operator

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Maximizing team productivity and customer experience for a large realty & construction company

Sportline company– Book and Play

Dynamics 365 Business Central implementation for enhanced financial controls and visibility for real estate consulting firm

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Large steel manufacturing group

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